Client Service Center
Quick access to the most common insurance service requests. Request policy help, upload documents, request ID cards, report claims, and more — all in one place.
We're here to help make policy service simple and fast.
Select a service below to get started, or call us directly at 304-459-2555.
Request Auto ID Card
Request a copy of your insurance ID card sent by email, text, or call.
Policy Change Request
Request changes to your policy — add/remove a vehicle, update an address, change coverage, or add a driver.
Review My Renewal
Did your insurance premium increase at renewal? Let us review your policy and shop it with the insurance companies we represent to see if better options are available.
Review My RenewalStart a Claim
Get help starting an insurance claim or find carrier claim contact information for faster reporting.
Request Proof of Insurance
Request proof of insurance, a certificate of insurance, or other policy documentation.
Shop My Policy
Did your insurance premium increase at renewal? Let us review your policy and shop it with the insurance companies we represent to see if we can find a better rate.
Review My PolicyCommunity Perks
Exclusive discounts from local businesses, a trusted service directory, community events, and a referral program for AG Insurance clients.
View Community PerksContact Our Agency
Reach out with questions about billing, coverage, renewals, quotes, or any service-related needs.
Contact UsSecure Document Upload
Upload insurance-related documents such as driver's licenses, declarations pages, vehicle photos, or other requested files.
Upload DocumentsCarrier Claim Contact Numbers
For urgent claim situations, contact your insurance carrier directly for immediate assistance. All carriers listed below have 24/7 claims lines.
Need Immediate Assistance?
Our team is ready to help. Call or text us directly for the fastest response.